Privacy Policy

Privacy Policy

Effective Date: October 2026

1. Introduction

Welcome to Vapeslane. Vapeslane is operated by Treat Verse Ltd (Company No. 16935581), which is the data controller responsible for your personal data. We are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vapeslane.co.uk, purchase our products, or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. We collect the following categories of personal information:

• Identity Data: First name, last name, username, title, date of birth (for age verification).
• Contact Data: Billing address, delivery address, email address, telephone numbers.
• Financial Data: Bank account and payment card details (processed securely via our payment gateway).
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data: Information about how you use our website, products and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information

We use the personal information we collect in the following ways:

• To process and fulfill your orders, including age verification and managing payments.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey, or other site feature.
• To ask for ratings and reviews of services or products.
• To follow up with you after correspondence (live chat, email or phone inquiries).

4. Legal Basis for Processing

Under UK data protection law (UK GDPR and the Data Protection Act 2018), our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it. We normally collect personal information from you only:

• Where we need the personal information to perform a contract with you (e.g., to process your order).
• Where the processing is in our legitimate interests and not overridden by your rights.
• Where we have your consent to do so (e.g., for marketing communications).
• Where we have a legal obligation to collect personal information from you (e.g., age verification laws, tax regulations).

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share your information with:

• Service Providers: IT and system administration services, payment processors, age verification providers.
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Regulators and Authorities: Entities that require reporting of processing activities in certain circumstances (e.g., customs, tax authorities).

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers for tax purposes.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at vapeslane@gmail.com. You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (ico.org.uk). We would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

9. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vapeslane (operated by Treat Verse Ltd, Company No. 16935581)
Email: vapeslane@gmail.com
Address: 10 Parkfield Avenue, Manchester, England, M14 4HL