Accessibility Statement

Last updated: September 08, 2026

Accessibility Statement

Effective Date: October 2026

1. Our Commitment to Accessibility

At Vapeslane, we are committed to ensuring digital accessibility for people with disabilities. We believe that the internet should be available and accessible to anyone, and we are continuously improving the user experience for everyone by applying the relevant accessibility standards. We are actively working to increase the accessibility and usability of our website vapeslane.co.uk to ensure that all our customers, regardless of circumstance or ability, can navigate our store, access information, and purchase products seamlessly.

2. Conformance Status and Standards

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Vapeslane is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

3. Accessibility Features

To ensure our website is accessible, we have implemented or are in the process of implementing the following features:

  • Keyboard Navigation: Ensuring that all interactive elements on the website can be navigated and operated using a keyboard.
  • Screen Reader Compatibility: Structuring our HTML with appropriate ARIA (Accessible Rich Internet Applications) landmarks and tags to ensure compatibility with modern screen reading software.
  • Text Alternatives: Providing descriptive alt-text for meaningful images, graphics, and product photos to assist visually impaired users.
  • Color Contrast: Designing the site with sufficient color contrast between text and background elements to ensure readability for users with visual impairments or color blindness.
  • Scalable Text: Allowing users to adjust text size without breaking the layout or functionality of the site.
  • Clear Structure: Using consistent heading hierarchies and clear layout structures to aid in navigation and comprehension.

4. Ongoing Efforts and Auditing

Digital accessibility is an ongoing process. We are committed to maintaining and improving the accessibility of our site. To achieve this, we:

  • Review the accessibility of our website's code and content when we make changes.
  • Act on accessibility feedback from our customers.

5. Known Limitations

Despite our best efforts to ensure accessibility of Vapeslane website, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.

  • Third-Party Content: Some third-party widgets, plugins, or payment gateways may not be fully accessible. We have no direct control over these external services but actively seek accessible alternatives.
  • Product Images: Some product images do not yet have descriptive alt-text. We are adding this across our catalogue.

6. Feedback and Contact Information

We welcome your feedback on the accessibility of Vapeslane. If you encounter any accessibility barriers while using our website, or if you need assistance with any part of our site, please let us know. We will make every reasonable effort to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you consistent with applicable law.

You can contact us via:

  • Email: vapeslane@gmail.com
  • Mailing Address: Vapeslane, 10 Parkfield Avenue, Manchester, England, M14 4HL

We aim to respond to accessibility feedback within 5 business days.

7. Enforcement Procedure

If you are dissatisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) for advice.